Don’t give a user what they ask for!

Don’t give a user what they ask for!

Don’t give your users what they ask for!

Ok, that sounds backwards really doesn’t it. Let me explain. More often than not, when it comes to a systems or process change, a user will specify a solution, not a requirement.

4 Proven Process Improvement Techniques you can use Right Now

4 Proven Process Improvement Techniques you can use Right Now

4 Proven Process Improvement Techniques you can use Right Now Process Improvement can seem like a daunting task. You know things “can be better”, but you don’t know how or where to start. Plus, when you look into it, it’s described with tons of...
10 website checks you should do

10 website checks you should do

When was the last time you checked your website? Checking your website on a regular basis is important. Not just because you want sales from your site but also because it’s about your business image. A crummy site? People may think the business isn’t up to...
How to spot a fake email

How to spot a fake email

What is a fake (phishing) email? A fake email is an email that usually looks like it’s from a legitimate company but needless to say it isn’t. The email is made to look completely official and is usually designed in an encouraging way to get you to update...